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Delivery information

What delivery costs and how long it takes, for complete kitchens, doors and parts, worktops and appliances. Prices below are plus VAT unless stated. We confirm your delivery date when you order.

Contact usCall 01242 226912Returns policy Complete kitchens

Kitchen delivery by postcode

A complete kitchen is delivered as one order, and accessories ordered with it are included in the kitchen delivery charge. Check your postcode:

Charge (+ VAT)Postcode areas
£75 FY, PR, BB, HX, LS, L, WN, BL, OL, HD, WF, HU, CH, CW, ST, DE, NG, LN, SY, TF, WV, WS, LD, HR, DY, WR, CV, NN, CB, GL, OX, MK, SG, CM, BS, SN, HP, LU, AL, EN, SP, RG, BA, B, LE
£100 LL, PE, NR, IP, CO, SS, TA, GU, RH, DT, BH
£120 TN, ME, CT, SO, PO, BN, WD, NW, N, E, IG, HA, W, WC, EC, RM, UB, TW, SW, SE, DA, SL, KT, SM, CR, BR
£125 CF, NP
£150 LA, BD, HG, YO, EX
£175 TQ
£200 TS, SA, PL
£225 TD, NE, CA, DL, DH, SR
£250 TR
Price on request Scotland (KW, IV, AB, PH, DD, PA, FK, KY, G, EH, KA, DG) and any area not listed. Call 01242 226912.

Kitchens are delivered between 9:00am and 5:30pm to the address you choose, and someone must be there to sign for them. Orders are processed straight away, subject to stock. Standard lead time is around 2 to 3 weeks; kitchens painted to order take around 4 to 5 weeks.

Doors, parts and accessories

Separate orders: £10 + VAT

Doors, handles, stainless steel, ceramic, composite and granite sinks, taps, storage and Second Nature worktops ordered on their own are £10 + VAT to mainland UK. (Appliances have their own charge: see below.)

We’ll always try to meet the delivery window you ask for, but can’t be responsible if a carrier arrives outside it. We recommend booking tradespeople only once your order has arrived.

Appliances

Appliance delivery: £40 + VAT per order

Your exact delivery charge is shown in the basket once you enter your postcode.

Worktops

Worktop delivery: £25 + VAT per order

Worktops come by national carrier, which has its own delivery policy. Drivers deliver to the kerbside and help unload, but don’t carry worktops inside, so depending on how many you’ve ordered you may need one or two people to help. Quartz worktops are templated and fitted by us, so they aren’t delivered this way.

Common questions

Delivery questions

Anything else? Call 01242 226912 or visit the showroom, Monday to Friday, 9am–5pm.

Ordering, delivery, sizes and fitting: all our answers →

How long does delivery take?

On average, kitchens and doors in a stocked colour are delivered in 2–3 weeks, and paint to order colours in 4–5 weeks. We confirm your delivery date when you order.

Do you deliver outside Gloucestershire?

Yes, to mainland UK. Use the postcode table above for complete kitchens; parts ordered on their own are £10 + VAT anywhere on the mainland.

Can I collect from the showroom?

Call 01242 226912 to arrange collection from 60 Alstone Lane, Cheltenham.

What if something arrives damaged?

Call us on 01242 226912 as soon as you can. Your statutory rights are not affected by our delivery or returns terms.

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