COVID Delivery Update:
Please note that during this lockdown period, all current deliveries will occur as programmed but delivery will be to doorstep only. The delivery personnel will not enter customer premises. Please can all customers accept deliveries for the months of November and December 2020, ensure they have assistance to bring delivered items into their premises.
All of our products are delivered by courier between 9:00am and 5:30pm to an address of your choice. We ensure that you receive your goods as quickly as possible and at a reasonable cost. Please ensure someone is available to sign for the goods as they cannot be left without an authorised signature.
Our standard delivery time is 2-5 working days dependent on stock availability. All orders received will be processed immediately (subject to availability) but no guarantee can be given of next day delivery. Please ensure that someone is available at the delivery address as all deliveries must be signed for.
In the event that you chosen product is out of stock you will be notified immediately. You may cancel your order at this point or we can place you chosen product on back-order for delivery in the future.
We will make every effort to deliver orders within the delivery option requested at the time the order was placed. However we cannot guarantee this and we will not accept responsibility if your order is delivered outside this time. We recommend you only arrange for tradespeople to carry out work on your behalf after your order has actually been delivered from us.
IMPORTANT DELIVERY INFO: We use national carrier companies to deliver our worktops and are bound by their own delivery policies. Depending on the quantity of worktops ordered several people may be required to assist the driver with offloading. Please note that drivers are only required to deliver to the kerbside and assist with offloading and are not responsible for carrying products on to customer premises.